Customer Education Lead
lovable(2 months ago)
About this role
The Customer Education Lead at Lovable is responsible for designing and operationalizing comprehensive learning programs that cater to customers from onboarding through advanced usage. This role involves creating educational content, such as tutorials and training materials, and leading both live and virtual training sessions. Additionally, the lead will work cross-functionally with customer success, product, and marketing teams to align educational initiatives with business objectives, while defining metrics to assess program impact and optimize learning experiences. The position aims to enhance customer activation and retention, ultimately driving growth and adoption of Lovable's software solutions.
Required Skills
- Program Design
- Content Design
- Training Delivery
- Cross-Functional Enablement
- Measurement & Optimization
- Knowledge Infrastructure
- Customer Education
- Instructional Design
- Communication Skills
- Data Analysis
+5 more
About lovable
lovable.devLovable is an innovative platform that allows users to create software products exclusively using a chat interface. By simplifying the process of app and website development, Lovable empowers individuals and teams to build their projects efficiently without needing extensive technical knowledge. The service integrates AI-driven tools to facilitate project management and streamline deployment, making it an ideal solution for both businesses and hobbyists in need of quick and user-friendly development solutions.
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