Customer Education Program Manager

Klaviyo(5 days ago)

RemoteFull TimeMedior$88,000 - $132,000Customer Education

About this role

The Customer Education (CUED) Program Manager at Klaviyo is a member of the Customer Education team responsible for the systems that support Klaviyo Academy, including the LMS, credentials platform, and reporting stack. The role works closely with Academy leadership and cross-functional partners to align systems and data with program objectives. It focuses on ensuring scalable, reliable education platforms and enabling data-informed decisions.

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Required Skills

LMS
Integrations
Data Reporting
Stakeholder Management
Technical Translation
Platform Operations
Project Management
Google Sheets
Tableau
Snowflake

+3 more

About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.