Customer Engagement Manager
MNTN(1 month ago)
About this role
As a Customer Engagement Manager at MNTN, you’ll play a crucial role in developing and maintaining customer relationships, ensuring their satisfaction and product adoption. You will act as a trusted advisor to guide customers through the onboarding process and help them maximize the use of the MNTN platform. This role focuses on driving engagement and loyalty while identifying opportunities for improvement.
Required Skills
- Customer Engagement
- Onboarding
- Account Management
- Data-Driven Strategies
About MNTN
mountain.comMNTN (Mountain) is a Connected TV performance marketing platform that helps brands drive measurable conversions, revenue, site visits and other outcome-based goals through streaming TV advertising. Branded as "Performance TV," the platform combines audience targeting, creative delivery, campaign buying and cross‑device attribution to plan, optimize and measure CTV campaigns toward specific business outcomes. MNTN positions itself for marketers and agencies who want TV-scale reach with digital-style measurement and optimization.
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