Customer Success Partner, Enterprise

CreatorIQ(3 months ago)

HybridFull TimeSenior$90,000 - $100,000Customer Experience

About this role

As a Customer Success Partner, Enterprise at CreatorIQ, you will manage and nurture relationships with high-value enterprise customers, focusing on their influencer marketing strategies and aligning them with the platform's capabilities for successful outcomes. This role requires driving platform adoption, conducting strategic business reviews, and collaborating across various teams to ensure customer satisfaction and retention metrics are met. You will act as both a trusted advisor and an advocate for your customers, utilizing data-driven insights to enhance their experience and guide them through the customer lifecycle.

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Required Skills

Customer Success
Partnership Building
Relationship Management
Customer Advocacy
Business Strategy
Data Analysis
Risk Identification
Platform Adoption
Onboarding Support
Cross-Functional Collaboration

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About CreatorIQ

www.creatoriq.com

CreatorIQ is an innovative platform revolutionizing the creator marketing landscape for brands. It provides a comprehensive operating system powered by AI-driven intelligence and unified workflows, specifically designed to optimize creator-led growth at scale. By integrating smart workflows, brand safety measures, and compliance protocols, CreatorIQ helps businesses manage and measure their influencer marketing efforts effectively, catering to the needs of over 1,300 leading brands and agencies worldwide. The platform positions itself as a trusted partner in adapting to the evolving dynamics of marketing and creator collaborations.