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© All Rights Reserved. ApplyBlast.com
Autodoc
The Customer Engagement Specialist (NPS) at AUTODOC drives the global end-to-end management and strategic analysis of Net Promoter Score (NPS) and Customer Effort Score (CES). This role involves identifying technical and procedural friction points by analyzing customer feedback and contact histories to uncover systemic issues. The specialist escalates emerging customer trends to leadership with actionable recommendations to improve operational performance and customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Autodoc.
Autodoc didn’t post a salary, so this is our estimate from similar listings.