Autodoc
The Customer Engagement Specialist (NPS) drives the global management and strategic analysis of Net Promoter Score and Customer Effort Score metrics. This role involves identifying technical and procedural issues through data analysis and qualitative feedback to improve customer satisfaction. The position requires translating customer insights into actionable recommendations for operational improvements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Autodoc.
Autodoc didn’t post a salary, so this is our estimate from similar listings.
69% above the average for this role