Customer Experience Analyst

Harbinger Motors Inc.(8 days ago)

Garden Grove, CAOnsiteFull TimeMedior$70,000 - $90,000Customer Experience

About this role

The CX Analyst supports execution and measurement of customer and dealer experience at Harbinger, focusing on day-to-day CX processes, data maintenance, and reporting. The role provides visibility into customer feedback, delivery performance, and operational health while partnering closely with the CX Manager and cross-functional teams.

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Required Skills

Customer Experience
Data Analysis
Reporting
CRM
Surveys
Documentation
Cross-Functional
Process Improvement
Communication
Organization

About Harbinger Motors Inc.

harbingermotors.com

Harbinger Motors is an electric vehicle manufacturer focused on commercial vehicles. Their tagline, "Familiar form. Revolutionary foundation," signals an approach that preserves conventional vehicle forms while building on a novel EV platform optimized for commercial use. The company targets fleets and businesses, emphasizing reliability, scalability, and practical electrification for light- and medium-duty commercial applications.