Customer Experience Associate
Tobii Dynavox(26 days ago)
About this role
The Customer Experience Associate guides customers and TD Solutions Consultants through the pre-sale customer journey, ensuring a consistent and positive experience across phone, email, chat and MS Teams. The role requires staying up to date on the TD product portfolio and ecosystem resources to support quotes, orders, invoices and simple technical issues. This position is based in the Eastern time zone and supports collaboration with internal teams including Finance and Solutions Consultants.
Required Skills
- Customer Support
- Phone Skills
- Problem Solving
- Salesforce
- Dynamics 365
- MS Office
- Communication
- Multitasking
- Detail Oriented
- Process Improvement
+2 more
Qualifications
- Associate Degree
About Tobii Dynavox
tobiidynavox.comDiscover Tobii Dynavox AAC solutions for people with conditions such as autism, ALS and cerebral palsy. We make communication apps and AAC devices, speech generating devices, and eye trackers controlled by eye gaze, touch and switch access.
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