Customer Experience Coordinator - Willow Grove, PA
Veterinary Emergency Group (VEG)(8 days ago)
About this role
The Customer Experience Coordinator at VEG is responsible for defining and enhancing the customer experience through personalized service, communication, and support. The role involves engaging with clients, managing communications, and building lasting relationships to ensure pets and their owners feel valued and cared for.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Empathy
- Organization
- Practice Management Software
- Multitasking
- Emotional Intelligence
- Fast-paced Environment
About Veterinary Emergency Group (VEG)
veg.comVeg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.
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