Customer Experience (CX) Manager
RISE(11 days ago)
About this role
The company, RISE, is focused on accelerating internet services in the Philippines by enhancing customer experience, providing reliable internet infrastructure, and fostering a performance-driven culture. It operates in various cities and industries, working with technical service providers and focusing on quality delivery and organizational growth.
Required Skills
- NPS
- Customer Experience
- Data Analysis
- Service Improvement
- Stakeholder Management
- Customer Feedback
- Dashboards
- Organizational Change
- Analysis
- Process Improvement
Qualifications
- 5+ years in Customer Experience
- Bachelor’s degree in Business or related field
- Professional CX certification
About RISE
rise.phRISE is a Philippines–based internet service provider offering high‑speed fiber broadband to residential and business customers. The company emphasizes fast, reliable connectivity backed by an expert support team and quick response times. RISE focuses on straightforward fiber plans, timely installations, and strong uptime to keep customers connected.
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