Customer Experience Executive
Probe Group(28 days ago)
About this role
A Customer Service Representative for a prominent Australian retail brand handling phone and email inquiries from online customers. The role focuses on assisting shoppers with orders, liaising with stores and coordinating deliveries while maintaining accurate data entry and customer communications. This is a permanent full-time position with set weekday and Saturday hours.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Data Entry
- Communication
- Active Listening
- Teamwork
- Objection Handling
- Attention Detail
- Google Suite
Qualifications
- High School Graduate
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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