Customer Experience Manager - Massachusetts
Mark43(10 days ago)
About this role
Mark43 is a technology company focused on building software that enhances public safety and community services. They develop scalable and elegant tools used by first responders and community agencies, emphasizing diversity, security, and inclusion.
Required Skills
- Customer Success
- Client Management
- Feedback Analysis
- Change Management
- Account Management
- Problem Solving
- Communication
- Relationship Building
- Multitasking
- Remote Work
About Mark43
mark43.comMark43 is a cloud-native public safety operations platform that helps police, fire, and EMS agencies work smarter, respond faster, and keep communities safer. Its integrated suite — including computer-aided dispatch (CAD), records management (RMS), mobile, evidence management, and analytics — streamlines workflows, improves interoperability, and delivers data-driven insights. Built for security, scalability, and modern user-centered design, Mark43 aims to reduce manual work, accelerate investigations, and improve operational performance for public safety organizations.
View more jobs at Mark43 →