Customer Experience Manager - US
Rubrik
About this role
The Customer Experience Manager at Rubrik is a post-sales leader responsible for driving the overall customer journey and ensuring value realization for a select set of enterprise accounts. The role acts as the primary point of contact and customer advocate, partnering with internal teams to accelerate adoption, manage escalations, and support renewals. The position emphasizes delivering a high-quality customer experience through strategic engagement, coordination, and continuous improvement.
Skills
Qualifications
About Rubrik
rubrik.comRubrik is a cloud‑native data security and management company that helps organizations protect, recover, and manage data across on‑premises, cloud, and SaaS environments. Its platform delivers Zero Trust Data Security—automating backup, immutable snapshots, rapid recovery, ransomware detection and orchestration—to provide resilience against cyberattacks and operational disruptions. Rubrik emphasizes automation, fast recovery, and simple cloud adoption to support enterprise backup, disaster recovery, and data governance at scale.
Recent company news
Stock TitanGoogle Workspace customers get backups that cut recovery to minutes
2 hours ago
MarketBeatPenn Mutual Asset Management Reduces Holdings in Rubrik, Inc. $RBRK
4 hours ago
Investing.comRubrik’s Selloff Could Be Cybersecurity’s Hidden Opportunity
20 hours ago
Insider MonkeyRubrik, Inc. (RBRK) Q4 Revenue Up 46%, Deutsche Bank Trims Target to $90
16 hours ago
Seeking AlphaRubrik: Cybersecurity Growth Story Facing A Narrative Problem (NYSE:RBRK)
3 days ago
About Rubrik
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rubrik.
Salary
$123k – $185k
per year
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