Customer Experience Manager

DemandScience(7 days ago)

RemoteFull TimeMedior$60,000 - $75,000Customer Success

About this role

DemandScience seeks a Client Success Manager to oversee client campaigns, ensure goal achievement, drive product adoption, and cultivate strong customer relationships. The role involves strategic management, collaboration with internal teams, and continuous improvement of customer satisfaction in a SaaS environment.

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Required Skills

CRM
Analytics
Content Management
Customer Relationship
Campaign Management
SaaS
Business Strategy
Communication
Problem Solving
Microsoft Office

Qualifications

Bachelor's degree in sales, business, communications, or related discipline
3+ years experience in Client Service, Account Management or Sales in SaaS

About DemandScience

demandscience.com

DemandScience helps B2B marketers grow pipeline and scale by combining reliable data, marketing technology, and expert services. They deliver data-driven audience and intent solutions plus orchestration and campaign support to target, engage, and convert high-value prospects. Their offerings are designed to improve pipeline predictability, campaign ROI, and overall go-to-market efficiency. Customers rely on DemandScience for integrated data, tech, and outcomes-focused marketing programs.

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