VP, Customer Success Operations
Anaplan(5 days ago)
About this role
Anaplan is seeking a Vice President of Customer Success Operations to lead and develop strategies that enhance customer success processes, operational efficiency, and cross-functional collaboration. The role involves driving continuous improvement, managing global renewals, and supporting growth initiatives within a fast-paced SaaS environment.
Required Skills
- Customer Success
- Forecasting
- Salesforce
- Analytics
- Process Improvement
- CRM
- SaaS
- Cross-functional Leadership
- Renewals
- Business Metrics
About Anaplan
anaplan.comAnaplan is a cloud-based connected planning platform that enables enterprises to build models, run AI-driven scenario planning and forecasting, and deliver integrated analysis and reporting. Its platform supports real-time modeling, collaborative what‑if analysis, and data integration across finance, supply chain, sales, and HR to align strategic, financial, and operational plans. Organizations use Anaplan to speed decision-making, improve cross-functional alignment, and scale planning processes across the business.
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