Harvard Business Publishing
The Customer Experience Specialist (Contract) will support customer outcomes for Harvard Business Publishing's higher education portfolio by managing operational deliverables, handling support tickets, and delivering product demonstrations and training. The role focuses on operational excellence, proactive problem‑solving, and leveraging tools such as Salesforce, Zendesk, and Tableau to enhance customer experiences.
Company Size
1-10 employees
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Harvard Business Publishing.
19% below the average for this role
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