DigiCert

Customer Experience Specialist (German Speaker)

DigiCert(19 days ago)

Cape Town, South AfricaOnsiteFull TimeJunior$45,875 - $62,162 (estimated)Customer Experience
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About this role

As a Customer Experience Specialist (German Speaker), you will engage with external customers and internal stakeholders through various communication channels, executing the company's validation process and analyzing validation test-data to ensure compliance with criteria. This role supports digital trust initiatives within the organization by overseeing customer interactions and validation operations.

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Required Skills

  • Customer Engagement
  • Data Analysis
  • German Language
  • Validation Processes

Qualifications

  • Tertiary Qualification
DigiCert

About DigiCert

digicert.com

Incapsula (part of Imperva) is a cloud-based application security and delivery platform that provides web application firewall (WAF), DDoS mitigation, content delivery (CDN), load balancing, and bot management. It protects websites, APIs, and web apps from attacks while improving performance and availability via a global edge network. Organizations use Incapsula for real-time threat detection, bot and credential‑stuffing mitigation, and compliance support without deploying on‑premises hardware. Incapsula is offered by Imperva, a broader data and application security company.

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