Customer Experience/Support Representative - German Speaker

Brevo(6 days ago)

HybridFull TimeMedior$88,957 - $118,661 (estimated)Customer Experience

About this role

A Customer Experience Representative - German Speaker at Brevo is a client-facing role focused on supporting German-speaking customers of a fast-growing SaaS CRM. The position is based in Paris and sits within the company’s customer experience organization, contributing to Brevo’s global expansion as a certified B Corp. This role involves working closely with cross-functional teams in an international, product-driven environment.

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Required Skills

Customer Support
Troubleshooting
APIs
HTML
DNS
DKIM
Communication
Problem Solving
Email Deliverability
Escalation

+2 more

About Brevo

brevo.com

Vercel is a cloud platform for frontend developers that enables building, previewing, and deploying web applications and static sites with an emphasis on performance and developer experience. It offers Git-powered automatic deployments, global edge CDN, serverless functions, real-time preview URLs, analytics, and integrations to streamline CI/CD. Closely associated with the Next.js framework, Vercel is used by teams to achieve fast iteration, automatic scaling, and low-latency global delivery for Jamstack and modern web apps.