Customer Experience Trainer

Lightspeed Commerce(27 days ago)

HybridFull TimeJunior$44,700 - $55,130Customers

About this role

A Customer Experience Trainer at Lightspeed supports the development of Implementation and Account Management teams to ensure consistently excellent customer experiences. The role reports to the Training Director and sits within a global, inclusive organisation that emphasizes continuous learning and career growth. It contributes to the company’s broader training strategy and works across time zones and departments in a hybrid work environment.

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Required Skills

Learning Design
Facilitation
LMS
Instructional Design
Articulate 360
E-Learning
Digital Authoring
Assessment
Coaching
Collaboration

+4 more

Qualifications

Formal Training Qualification

About Lightspeed Commerce

lightspeedhq.com

Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.