Shine
The Customer Growth Manager at Shine guides small business users to unlock their full potential by driving product adoption, securing long-term loyalty, and preventing churn. This role involves owning commercial conversations with existing customers to identify upsell and cross-sell opportunities, while also managing retention efforts to protect the customer portfolio. The position requires proactive engagement through phone, email, and chat to achieve clear sales and revenue targets.
Shine is a fintech and SaaS platform that simplifies financial administration for small businesses and freelancers by integrating accounting, invoicing, tax filing, and banking integrations into a single platform. Available on web and mobile, Shine offers tools for expense categorization, VAT calculations, pre-filled tax reports, and seamless business account connectivity, with over 450,000 businesses trusting the platform. Formerly known as Tellow, Shine serves SMEs across European markets and emphasizes ease of use and time savings for business owners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Shine.
Shine didnât post a salary, so this is our estimate from similar listings.