ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Insights and Experience Analyst at Acushnet Company - ApplyBlast

Customer Insights and Experience Analyst

Acushnet Company

4 months ago

3.7 on Glassdoor

St. Ives, Cambridgeshire, United Kingdom

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role involves analyzing customer feedback and performance data to uncover opportunities for improvement and drive data-led actions across the business. You will collaborate with various teams to map customer journeys, design surveys, and transform complex data into meaningful insights that shape customer experiences. The ultimate goal is to ensure customer feedback leads to tangible changes and influences decision-making within the organization.

Responsibilities

Analyze customer feedback and performance data to identify improvement opportunities
Design, manage, and evaluate customer surveys across key experience areas
Map customer journeys to identify touchpoints that matter most
Transform complex data into actionable insights through reports and dashboards
Collaborate with cross-functional teams to drive data-led process enhancements

Skills

About Acushnet Company

acushnetgolf.com

Headquarters

Fairhaven, Massachusetts, United States

Company Size

5001-10000 employees

View Profile

Acushnet Company is a leading golf industry company that operates an online portal for customers and retailers across North America and Europe. The company supports customer service and order management through its regional online platform. Acushnet is well known for its golf equipment and accessories brands.