Customer Issue Resolution Analyst with French (m/f/x)*

Solventum(2 months ago)

HybridFull TimeJunior$62,451 - $83,503 (estimated)Customer Service

About this role

Solventum is hiring a Customer Issue Resolution Analyst with French to support customers and manage the complaint-handling lifecycle. The role focuses on documenting and responding to complaints, maintaining accurate records, and helping improve complaint processes and data quality. The position is based in Wrocław, Poland with a hybrid working arrangement.

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Required Skills

Complaint Handling
Customer Service
Issue Resolution
Case Management
Written Communication
Queue Monitoring
SLA Management
Reporting
Data Quality
Process Improvement

+4 more

Qualifications

Bachelor's Degree

About Solventum

solventum.com

Solventum is a healthcare company focused on enhancing the quality of life through innovative solutions. With a legacy rooted in transformative healthcare practices, Solventum is dedicated to providing smarter and safer healthcare options for patients and providers alike. The company leverages advanced technology to improve healthcare delivery, ensuring that its services are efficient, reliable, and accessible.

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