Customer Marketing & Community Manager
Harness (1 month ago)
About this role
The Customer Marketing & Community Manager at Harness leads execution of customer storytelling and community engagement programs, focusing on the EngineeringX community and advocacy initiatives. The role partners with marketing, customer success, and product teams to activate customer voices, run events and community communications, and measure program impact to drive member growth and retention. This position emphasizes operational excellence, relationship-building, and experimentation to evolve community and customer marketing efforts.
Required Skills
- Community Management
- Customer Marketing
- Project Management
- Content Creation
- Event Management
- Email Marketing
- Member Recruitment
- Stakeholder Collaboration
- Data Analysis
- Storytelling
+4 more
About Harness
harness.ioHarness is an AI-native, end-to-end software delivery platform that uses purpose-built AI agents to automate and manage the entire SDLC. It provides capabilities across CI/CD, testing, AppSec, feature flags, chaos engineering, cloud cost management, and platform/DevSecOps tooling. Designed for engineering and platform teams at scale, Harness combines automation, observability, and policy-driven controls to speed releases, reduce risk, and optimize cloud spend. Founded in 2017 by Jyoti Bansal, it serves global enterprises.
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