Director, Customer Marketing
Fleetio(1 month ago)
About this role
The Director of Customer Marketing will lead programs that engage, grow, and celebrate Fleetio’s customer community, focusing on advocacy, community building, and expansion marketing. This senior role partners with Customer Success, Product Marketing, and Revenue teams to amplify customer voices, drive adoption, and fuel retention and expansion. The director will define strategy, build scalable programs, and grow a customer marketing team to support lifecycle engagement and business outcomes.
Required Skills
- Customer Advocacy
- Community Building
- Expansion Marketing
- Customer Journeys
- Cross-Functional Collaboration
- Storytelling
- Performance Measurement
- Customer Insights
- Team Leadership
- Data Analysis
About Fleetio
fleetio.comFleetio is a cloud-based fleet management platform that helps businesses track, maintain and optimize vehicle and equipment fleets. The software centralizes maintenance scheduling and work orders, inspections, parts inventory, fuel and cost tracking, mobile inspections, telematics/GPS integrations and fleet analytics to reduce downtime and lower operating costs. Built for fleets of all sizes, Fleetio offers APIs and integrations with third-party telematics and business systems, role-based access, and reporting to support compliance and data-driven decisions.
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