Customer Marketing Manager
Talkdesk(2 days ago)
About this role
Talkdesk is seeking a Marketing Manager, Customer Experience & Advocacy to enhance the post-sale customer journey and advocacy programs. The role involves building relationships with customers, developing targeted communications, and leveraging data to optimize engagement and retention. It offers an opportunity to work across teams and directly influence customer experience strategies.
Required Skills
- Lifecycle Marketing
- Customer Advocacy
- Data Analysis
- Customer Communications
- A/B Testing
- Customer Engagement
- CRM
- Marketing Strategy
- Customer Insights
- Content Creation
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
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