Customer Operations Associate
Pernod Ricard(3 months ago)
About this role
The Customer Operations Associate (COA) at Pernod Ricard is a vital member of the Customer Operations and Supply Chain Teams, acting as the primary contact for distributors while enhancing order management, claims resolution, and overall customer experience. This role requires strong customer service and order fulfillment skills, combined with a focus on digital and analytical capabilities as part of a fast-paced environment.
Required Skills
- Customer Service
- Order Management
- Problem Solving
- Digital Fluency
- Analytical Skills
Qualifications
- Undergraduate Degree in Business, Logistics or Supply Chain, Finance, Business Analytics or Related Field Preferred
- 3–5 Years of Experience in Customer Service, Order Management, Logistics, or Supply Chain Roles
About Pernod Ricard
pernod-ricard.comA global leader in wine and spirits, we are 18,500 employees worldwide, respectful and responsible hosts, committed to nurturing every terroir.
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