Customer Renewals and Retentions Analyst
Absa Bank(1 day ago)
Johannesburg, South AfricaOnsiteFull TimeMedior$70,833 - $95,675 (estimated)Customer Retention
Apply NowAbout this role
The Customer Renewals and Retentions Specialist at Ford Credit is responsible for engaging with customers to foster loyalty, understand needs, and develop tailored solutions. The role involves analyzing data to identify at-risk customers and implementing strategies to maximize customer lifetime value within the portfolio.
Required Skills
- Customer Service
- Data Analysis
- Stakeholder Management
- Business Analysis
- Customer Loyalty
- Renewals
- Retention Strategies
- Communication
- Financial Services
About Absa Bank
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