ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Two Harbors Investment Corp.
The Customer Resolution Response Specialist resolves written customer complaints, information requests, and assistance inquiries under the direction of the Customer Resolution Response Manager. The role involves communicating resolutions to customers through drafted letters that comply with CFPB Mortgage Servicing Rules and company SLAs. This position requires building strong relationships with stakeholders, vendors, and customers while ensuring compliance and service excellence.
Headquarters
Minneapolis, Minnesota, United States
Company Size
51-200 employees
Founded
2009
Two Harbors Investment Corp. (NYSE: TWO) is a publicly traded real estate investment trust (REIT) focused on mortgage-related assets, including mortgage servicing rights (MSR). The company is currently undergoing a pending merger with CrossCountry Mortgage, LLC. Two Harbors is committed to corporate responsibility, community engagement, and maintaining strong governance practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Two Harbors Investment Corp..
Two Harbors Investment Corp. didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
Customer Resolution Response Specialist
RoundPoint Mortgage Servicing LLC
Customer Resolution Response Specialist
RoundPoint Mortgage Servicing LLC
Customer Resolution Response Specialist
RoundPoint Mortgage Servicing LLC
Customer Resolution Response Supervisor
RoundPoint Mortgage Servicing LLC
Correspondence Reviewer III
Newrez LLC
Complaint Resolution Specialist
M&T Bank