Customer Service Adviser - Financial Services
NATIONAL(1 month ago)
About this role
Customer Service Adviser at Capita supporting a financial services life and pensions contract based in Glasgow. This is a full-time, 12-month fixed-term role with initial office-based training followed by a hybrid working arrangement. The role sits within Capita Regulated Services and focuses on delivering excellent customer experience within a regulated environment.
Required Skills
- Customer Service
- Call Handling
- Administration
- Record Keeping
- Communication
- Problem Solving
- Time Management
- Attention To Detail
Qualifications
- GCSE English Grade C (or equivalent)
- GCSE Maths Grade C (or equivalent)
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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