Customer Service Advisor - Cebu J Centre 2026

Philip Morris International(1 month ago)

Cebu, PhilippinesOnsiteFull TimeJunior$51,220 - $69,111 (estimated)Customer Support

About this role

The Customer Service Advisor position involves interacting with customers through calls and online channels to provide support and resolve routine issues related to the client's products or services. This role is focused on ensuring a positive customer experience by listening to customer needs, assisting with problem resolution, and maintaining accurate records of customer interactions.

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Required Skills

Customer Service
Problem Solving
Communication
Attention to Detail
Multi-tasking

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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