Customer Advisor
NATIONAL(1 month ago)
About this role
A Customer Advisor acts as a primary point of contact for customers, ensuring enquiries are handled efficiently and in line with company policy. The role supports customer interactions across multiple channels and maintains accurate customer records. More experienced advisors may mentor colleagues and assist with escalated complaints.
Required Skills
- Customer Service
- Complaint Resolution
- Multichannel Support
- Data Entry
- Mentoring
- Communication
- Data Protection
- Escalation Handling
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
View more jobs at NATIONAL →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at NATIONAL
Similar Jobs
Service, Advisor I
AIA(21 days ago)
Customer Specialist Support Advisor
Transurban(1 month ago)
PAMB | Assistant Manager, Complaints Management
Chevening Awards(1 year ago)
Sr. Service Advisor - Tysons Galleria
Lucid Motors(26 days ago)
OMF Client Relations Consultant (Bloemfontein Heidedal )
Old Mutual Limited(1 month ago)
Senior Customer Relations Handler – Home Large & Complex Loss
Direct Line Group(2 months ago)