Customer Service Agent (Bogota, Colombia Remote)
Sezzle(22 days ago)
About this role
Remote Customer Support position at Sezzle based in Bogotá, Colombia, focused on delivering a high-quality customer experience and representing customer needs within the company. The role sits within the customer support function of a fintech company and requires working fixed Central Standard Time shifts with an initial 3–4 week training period. The team-oriented role contributes to product and process improvements while supporting Sezzle’s mission to empower consumers.
Required Skills
- Customer Support
- Troubleshooting
- Written Communication
- Verbal Communication
- Interpersonal Skills
- Empathy
- Email Support
- Live Chat
- Phone Support
- Customer Advocacy
+9 more
Qualifications
- Bachelor’s Degree or Equivalent
About Sezzle
sezzle.comSezzle is a fintech company that offers buy-now-pay-later (BNPL) services, letting shoppers split purchases into four interest-free installments over six weeks. It provides merchants with payment and integration tools to boost conversions and average order value while managing underwriting, risk, and compliance. Consumers access Sezzle through its checkout option and app for transparent, 0% interest financing at participating retailers. The company positions itself around responsible spending with clear terms and lightweight credit checks.
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