Customer Service Agent (Bogota, Colombia Remote)
Sezzle(3 days ago)
About this role
Sezzle is seeking a customer support representative to provide empathetic, clear, and detailed support through email, chat, and phone. The role involves troubleshooting customer issues, understanding their usage of Sezzle services, and offering feedback to improve products. It is a remote, customer-focused position based in Bogotá, Colombia, aimed at enhancing the shopping experience and customer satisfaction.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Multitasking
- Empathy
- Technical Support
- Problem Solving
- Spanish
- English
- Customer Service
About Sezzle
sezzle.comSezzle is a fintech company that offers buy-now-pay-later (BNPL) services, letting shoppers split purchases into four interest-free installments over six weeks. It provides merchants with payment and integration tools to boost conversions and average order value while managing underwriting, risk, and compliance. Consumers access Sezzle through its checkout option and app for transparent, 0% interest financing at participating retailers. The company positions itself around responsible spending with clear terms and lightweight credit checks.
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