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© All Rights Reserved. ApplyBlast.com
CCA GLOBAL PARTNERS
This role is responsible for the accurate and efficient resolution of customer service issues, primarily handling complex commercial accounts and providing full resolution to customer concerns. The position involves training and coaching other agents, performing quality assurance surveys, and acting as a floor supervisor on scheduled shifts. The role requires coordinating with other departments to achieve issue resolution and maintaining detailed account notations.
Headquarters
Earth City, Missouri, United States
Company Size
201-500 employees
Founded
1984
CCA Global Partners is a membership organization that connects independent and family-owned business owners, helping them grow and remain competitive. It provides members with resources and programs — including peer networks, best-practice guidance, training, and group purchasing/sourcing support — to drive sustainability and operational improvement. Focused on enriching entrepreneurs’ lives, CCA aims to help small, independent businesses scale, reduce costs, and compete more effectively in their markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CCA GLOBAL PARTNERS.
42% below the average for this role