Customer Service Analyst

Citi(22 days ago)

Mississauga, Ontario, CanadaOnsiteFull TimeMedior$79,320 - $110,680Customer Service

About this role

The Customer Service Intermediate Analyst role involves managing client relationships, resolving queries, and supporting process improvements. It focuses on delivering high-quality customer service and ensuring client satisfaction through effective communication and problem-solving.

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Required Skills

Customer Service
Client Management
Communication
Problem Solving
Analysis
Risk Management
Regulatory Knowledge
Project Management
Process Improvement

Qualifications

Bachelor's degree/University degree or equivalent experience

About Citi

citi.com

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.

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