Customer Service Associate-Voice

Accenture Federal Services(23 hours ago)

HybridFull TimeJunior$69,084 - $91,848 (estimated)Customer Support

About this role

Accenture is seeking a Customer Service Associate to handle customer queries, resolve complaints, and ensure issues are addressed within specified SLAs. The role involves managing customer interactions, particularly through voice communication channels, and maintaining high levels of customer satisfaction.

View Original Listing

Required Skills

Customer Service
Voice
Communication
Problem Solving
Dispute Resolution
Risk Management

Qualifications

Any Graduation

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

View more jobs at Accenture Federal Services →