Customer Service Lead
Waste Connections(1 month ago)
About this role
The Customer Service Lead at Ukiah Waste Solutions (a Waste Connections company) oversees the customer service team and serves as the primary point of contact for customer inquiries in Ukiah, CA. The role focuses on resolving service and billing issues, coordinating with operations and dispatch, and supporting team performance and process improvements.
Required Skills
- Customer Service
- Call Monitoring
- Team Leadership
- Billing Adjustments
- MS Excel
- MS Word
- Typing
- 10-Key
- Problem Solving
- Communication
+2 more
Qualifications
- High School Diploma or Equivalent
About Waste Connections
wasteconnections.comWaste Connections offers industry leading services - trash pickup, dumpster rental, and recycling across the country. Learn more now!
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