subzero
The Customer Service Reliability Lead acts as a bridge between Customer Service, Reliability, and New Product Development, ensuring that real‑world customer feedback is captured, analyzed, and turned into actionable reliability improvements. The role coordinates customer‑facing reliability activities, leads product field tests, and translates technical findings into clear guidance for service teams and customers.
Headquarters
Madison, Wisconsin, United States
Company Size
1001-5000 employees
Founded
1945
Sub-Zero Group, Inc. brings together the luxury kitchen brands Sub-Zero, Wolf, and Cove to deliver premium appliances built for performance and enduring design. From Sub-Zero refrigeration that keeps food fresher longer to Wolf precision cooking and Cove dishwashing, the portfolio combines advanced technology with timeless aesthetics. The brands are crafted for discerning homeowners and designers who demand quiet operation, reliability, and elevated kitchen experiences. Founded in 1945, Sub-Zero emphasizes craftsmanship, innovation, and global reach across luxury kitchen solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for subzero.
subzero didn’t post a salary, so this is our estimate from similar listings.
39% below the average for this role