Customer Service Rep II
Hewlett Packard Enterprise(1 month ago)
About this role
The Customer Service Representative II at Hewlett Packard Enterprise performs advanced case handling and provides deeper troubleshooting support for complex customer issues. This role demonstrates expertise in support processes, mentors junior agents, and contributes to process improvements while independently resolving customer-facing scenarios.
Required Skills
- Customer Care
- Troubleshooting
- Process Improvement
- Mentoring
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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