Customer Service Representative, Call Center - Blue Ash, OH

Green Dot(6 months ago)

Cincinnati, OHOnsiteFull TimeJunior$40,000 - $40,000Customer Support

About this role

Green Dot is hiring a Customer Service Representative to support customers with smart money management and payment solutions. This role is based in the Blue Ash, Ohio office and focuses on delivering a high-quality customer experience while helping customers get timely resolutions.

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Required Skills

Customer Service
Inbound Calls
Outbound Calls
Issue Resolution
De-Escalation
Conflict Resolution
Negotiation
Complaint Handling
Escalation Management
Data Entry

+6 more

Qualifications

High School Diploma
Bachelor's Degree

About Green Dot

greendot.com

Green Dot Corporation is a financial technology and banking platform that specializes in providing mobile bank accounts and debit card solutions. Their services include a Cash Back Bank Account that offers users the opportunity to earn rewards, along with features like free cash deposits and access to a network of ATMs for free withdrawals. Green Dot aims to simplify banking and enhance financial inclusion, serving both consumers and businesses with innovative prepaid and cash management solutions.

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