Customer Service Representative - Express Scripts - Remote
Cigna Healthcare(5 days ago)
About this role
The Cigna Group is hiring for a Work-from-Home Call Center Customer Service Representative to assist members, providers, and pharmacies with pharmacy benefit questions, medication transitions, and other healthcare related inquiries. The role involves handling inbound calls, documenting interactions, and providing empathetic customer support within a healthcare setting.
Required Skills
- Customer Service
- Medications
- Call Center
- Active Listening
- Documentation
- Regulatory Compliance
- Communication
- Problem Solving
- Microsoft Office
Qualifications
- High School diploma or equivalent
- At least 2 years of relevant experience
About Cigna Healthcare
cignainternational.comCigna Healthcare, International Health offers a wide range of comprehensive health plans for businesses, government entities, non-government organisations, individuals and families across the world.
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