Customer Service Representative (Full Time - 4 day week)
Bone Dry Roofing(1 month ago)
About this role
The Customer Service Representative at Bone Dry Roofing serves as a primary point of contact for customers, managing a high volume of calls from the Indianapolis office. The role focuses on understanding customer needs, ensuring a positive caller experience, and maintaining accurate records. It requires working a Friday to Monday schedule in a fast-paced environment. The position is fully onsite and supports various customer-facing and administrative functions within the company.
Required Skills
- Inbound Calls
- Outbound Calls
- Customer Support
- Complaint Resolution
- Appointment Scheduling
- Active Listening
- Verbal Communication
- Written Communication
- CRM Software
- Data Entry
+8 more
Qualifications
- High School Diploma or equivalent
About Bone Dry Roofing
bonedry.comWP Rocket is a performance optimization plugin for WordPress that speeds up websites through page caching, file minification/concatenation, lazy loading of images, deferred JavaScript, and database cleanup. It also offers CDN integration, cache preloading, and eCommerce-friendly caching rules to improve core web vitals with minimal configuration. Designed for non-technical users and developers alike, WP Rocket emphasizes easy setup, strong documentation, and ongoing support. Agencies and site owners choose it to reduce page load times and improve SEO and user experience.
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