Customer Service Representative
Angi(11 days ago)
About this role
A Customer Service Representative at HomeStars (part of Angi) supports the platform’s mission of connecting homeowners with reliable service professionals by ensuring positive customer experiences. The role is based within the HomeStars team and contributes to the overall success of Angi’s home services marketplace. This is a hybrid, Toronto-based position with regular in-office attendance required.
Required Skills
- Customer Support
- Outbound Calls
- Inbound Calls
- Email Support
- CRM
- Salesforce
- Deescalation
- Empathy
- Communication
- Active Listening
About Angi
angi.comAngi is a home-services marketplace that connects homeowners with vetted local professionals for repairs, remodeling, cleaning, moving, and other household projects. The platform covers categories like plumbing, HVAC, roofing, painting, landscaping and windows, and provides verified reviews, cost guides, instant quotes and online booking to help users compare and hire. Angi also offers tools and lead-generation services for service providers via its website and mobile app. Millions of homeowners use Angi to research contractors, read reviews, and schedule trusted pros.
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