Customer Service Representative I
Sentara
About this role
A Customer Service Representative at Sentara Health serves as an empathetic point of contact for members and patients, supporting their healthcare-related needs and helping ensure a positive member experience. The role is hybrid (primarily remote with occasional onsite presence) based in Virginia Beach/Hampton Roads or Glen Allen (Richmond) and supports Sentara Health Plan members. The position emphasizes service excellence and interaction with members in a healthcare setting.
Skills
Qualifications
About Sentara
sentaracareers.comJoin a national healthcare leader dedicated to growth, innovation and patient safety. Join Sentara.
Recent company news
WHROSentara Health Plans ends certain Medicare Advantage products, cuts 220 positions
Oct 10, 2025
PR NewswireSentara Health and HealthSnap Partner to Launch Enterprise Remote Patient Monitoring and Chronic Care Management Program
Sep 10, 2025
Virginia BusinessSentara to lay off 220, including 127 in Virginia
Oct 9, 2025
Strauss Borrelli PLLCSentara Health WARN Act Investigation
Oct 8, 2025
13newsnow.comSentara Health Plans no longer offering certain Medicare Advantage plans in 2026
Oct 4, 2025
About Sentara
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sentara.
Salary
$89k – $119k
per year
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