Customer Service Representative I
Sentara(1 month ago)
About this role
A Customer Service Representative at Sentara Health serves as an empathetic point of contact for members and patients, supporting their healthcare-related needs and helping ensure a positive member experience. The role is hybrid (primarily remote with occasional onsite presence) based in Virginia Beach/Hampton Roads or Glen Allen (Richmond) and supports Sentara Health Plan members. The position emphasizes service excellence and interaction with members in a healthcare setting.
Required Skills
- Customer Service
- Call Center
- Verbal Communication
- Active Listening
- Empathy
- Multitasking
- Problem Solving
- Data Entry
- Confidentiality
- Teamwork
Qualifications
- High School Diploma or Equivalent
About Sentara
sentaracareers.comJoin a national healthcare leader dedicated to growth, innovation and patient safety. Join Sentara.
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