catawiki
The role involves handling customer inquiries and disputes across multiple channels (chat, email, phone, social media) for Catawiki's marketplace, mediating between buyers and sellers to find mutually satisfactory solutions. It requires delivering timely, empathetic support while collaborating with sales, experts, and other departments to enhance the overall customer experience.
Headquarters
Amsterdam, North Holland, Netherlands
Company Size
501-1000 employees
Founded
2008
Catawiki is an online curated marketplace and auction platform that runs weekly auctions for rare, special, and hard-to-find objects selected by experts. Marketed as one of Europe’s most-visited curated marketplaces, it lists roughly 75,000 auction items across categories like collectibles, art, design and other unique goods. Specialist valuers and category experts review and curate lots to help ensure authenticity and fair pricing. The platform connects collectors and sellers globally and handles bidding and transaction support to simplify buying and selling unique items.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for catawiki.
51% below the average for this role
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