Customer Service Representative (Latin America)
Wing Assistant(1 month ago)
About this role
The Customer Service Representative at Wing supports customers via phone and digital channels while working remotely during US hours. The role focuses on handling inquiries, maintaining customer records, and ensuring a positive customer experience. It requires strong English communication skills and the ability to use modern productivity and communication tools. The position offers paid training, performance incentives, and opportunities for career growth in a fully work-from-home setup.
Required Skills
- Inbound Calls
- Outbound Calls
- Customer Support
- Customer Relations
- Conflict Resolution
- Record Keeping
- Account Management
- Documentation Management
- Communication Skills
- Time Management
+10 more
About Wing Assistant
wingassistant.comWing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.
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