Customer Service Representative (Remote)

ABC Legal Services(11 days ago)

RemoteFull TimeJunior$30,000 - $30,000Operations

About this role

The Partner Experience Specialist supports ABC Legal Services’ network of employed and contracted process servers by providing customer support, issue resolution, and monitoring of dispatched work. The role coordinates with internal teams and external entities to ensure orders are dispatched and fulfilled and helps improve operational processes. This is a remote position requiring residence in Indiana.

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Required Skills

Customer Service
Issue Resolution
Case Dispatch
Order Monitoring
Phone Communication
Written Communication
Verbal Communication
Microsoft Office
Process Improvement
Task Management

+1 more

Qualifications

High School Diploma
GED

About ABC Legal Services

abclegal.com

ABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.