Customer Service Representative - Technical Support

BIS Safety Software(1 month ago)

Toronto, OntarioOnsiteFull TimeMedior$82,764 - $111,597 (estimated)Customer Support

About this role

This role is a client-facing technical support position at BIS Safety Software, acting as the first point of contact for users needing assistance with the company’s software. The position focuses on supporting end users, system administrators, and resellers while helping them effectively use the platform. The job is based in Toronto with afternoon, evening, and one weekend day shifts required, and sits within a collaborative, title-light culture that emphasizes humility and shared success. The company offers benefits, growth opportunities, and an employee stock ownership plan as part of its high-growth environment.

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Required Skills

Customer Service
Technical Support
Software Support
User Training
System Administration Support
Reseller Support
Problem Solving
Active Listening
Team Collaboration
Leadership

+13 more

About BIS Safety Software

bissafety.ca

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