Customer Service Representative
IronMountain Solutions(11 days ago)
About this role
A Customer Service Representative role supporting the U.S. Coast Guard National Maritime Center involves providing call, email, and chat support to maritime community members and the public regarding credentialing processes. The position emphasizes strong communication skills, understanding of relevant laws and policies, and supporting clients effectively.
Required Skills
- Customer Service
- Communication
- Active Listening
- Problem Solving
- Microsoft Office
About IronMountain Solutions
ironmountainsolutions.comIronMountain Solutions (IMS) is a Huntsville, Alabama–based contract support company that provides engineering, program management, logistics, and IT services to military and government customers in the aviation and defense sectors. IMS delivers integrated sustainment and technical solutions focused on supporting the Warfighter, emphasizing an "Extreme Customer Focus®" approach across program and lifecycle needs. The mid-sized firm operates nationwide with team members across the United States and specializes in tailored government contracting support for complex defense programs.
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