Customer Service Representative
Accurate Background
About this role
This role in the Client Services team at Accurate Background focuses on supporting clients and applicants throughout the background screening process. Based in Brighton, it serves as a primary point of contact to handle inquiries and ensure a positive customer experience. The position sits within a fast-paced, diverse environment with a focus on ownership, openness, curiosity, and teamwork.
Skills
About Accurate Background
accurate.comAccurate is a global workforce screening and verification company that provides employment background checks, drug and health screening, identity and credential verification, and onboarding/I‑9 solutions. It serves employers, staffing firms, and enterprises with an integrated platform, API integrations, and configurable reporting to speed hiring while managing compliance. Accurate emphasizes technology-driven processes, data security, and regulatory expertise to deliver fast turnaround across jurisdictions. Organizations choose Accurate for its scalable screening services, international coverage, and customer support focused on reducing hiring risk.
Recent company news
TheTrucker.comJJ Keller partners with Accurate to enhance driver background check solutions
May 27, 2025
G2 Learning HubI Evaluated the 8 Best Background Check Software for Reliable Hiring
Jul 17, 2025
The Herald-MailAccurate Appoints David Miller as Senior Vice President of Sales
Nov 24, 2025
Wichita EagleAccurate Welcomes Industry Veteran Steve Barnett as Chief Legal Officer to Support Strategic Growth
1 month ago
Yahoo FinanceAccurate Background Recognized on the Inc. 5000 Fastest Growing Private Companies List for the Ninth Time
Aug 15, 2023
About Accurate Background
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Accurate Background.
Salary
$54k – $73k
per year